Community Guidelines

Why this exists

UniLife is a verified space — every account belongs to a real, enrolled student. That's what makes it safe to buy from a classmate, share your notes, or post honestly. These Community Guidelines explain what we expect from every member so that trust holds up. They work alongside our Terms of Service — if the two ever conflict, the Terms take precedence.

Be who you say you are

Verification is the foundation of everything else here.

Use your real name and real student details when verifying your account.
One account per person — no duplicates, no accounts made on someone else's behalf.
Don't impersonate another student, a lecturer, a department, or any organisation.
Keep your profile information (faculty, department, year) accurate — other students rely on it.

Treat people the way you'd want to be treated

This is a campus community, not an anonymous forum. That means:

No harassment, bullying, threats, or targeted insults — in posts, comments, or DMs.
No hate speech or discrimination based on tribe, religion, gender, disability, or any other personal characteristic.
Disagree with someone's opinion? Fine. Attack the person, and it comes down.
Sexual harassment or unwanted advances toward another student will result in an immediate suspension pending review.

Buy and sell honestly

UniShop only works if people can trust it.

If you're selling

Describe items accurately — condition, price, and whether it's actually in stock.
Honour the price and availability you list. Don't bait-and-switch.
Respond to buyers in reasonable time, and follow through on agreed sales.

If you're buying

Use in-app messaging so there's a record if something goes wrong.
Report a seller immediately if they scam you, ghost you, or misrepresent an item — don't wait.

Confirmed scams result in an immediate UniShop ban. Repeated disputes, even unconfirmed ones, may lead to a review of your seller status.

Keep the Study Hub honest

Sharing notes and past questions is one of the best things about UniLife — but it only stays useful if it stays honest.

Only upload material you have the right to share, and credit the original source where you can.
Don't upload live exam questions, answers, or anything that facilitates cheating during an active assessment.
Don't use the AI tutor to generate work you'll submit as your own for graded assignments — use it to understand the material, not replace doing it.
Mislabelling or spam-uploading low-quality material to farm SP will have those points removed.

What you post reflects on you

No nudity, sexual content, or graphic violence.
No spam, scams, phishing links, or repetitive self-promotion outside of UniShop.
No content that promotes illegal activity, self-harm, or dangerous behaviour.
No sharing another student's private information (phone number, address, photos) without their consent.

Reporting & how enforcement works

Every post, listing, and profile can be reported directly in the app. Reports go to a real community moderator — not an automated filter — who reviews context before acting.

First issue: usually a warning and content removal, so you know what went wrong.
Repeated or serious issues: temporary suspension from posting, selling, or messaging.
Severe violations (harassment, scams, impersonation, explicit content): immediate account suspension pending review.

If you think a decision was made in error, you can appeal by contacting us directly — every suspension has a real person reviewing it, not just an algorithm.

Changes to these guidelines

We'll update these guidelines as the community grows and new situations come up. Material changes will be reflected in the "Last Updated" date above and announced in the app.

Questions

Not sure if something crosses a line? Ask us before you post it — we'd rather help you get it right than clean up after the fact. Reach us at unilife.edu.org@gmail.com or via our Contact page.