Frequently Asked Questions

Find answers to the most common questions about student onboarding, marketplace verification, past questions AI, status points, and campus leadership. If you can't find what you're looking for, our student support team is always happy to help.

Getting Started & Verification

Account creation, student matric ID verification, campus availability, and privacy.

UniLife is fundamentally free for all verified university students. The Free plan includes your student profile, campus marketplace listings, past questions library, and peer study rooms at zero cost. We offer optional Pro and Creator plans for high-volume campus sellers who want unlimited featured listings or priority placement — but normal students will never be charged just to use the app, study, or buy.

Marketplace, Safety & Escrow

Buying, selling, safe campus meetup zones, scam prevention, and order delivery.

SP (Status Points) & Cash Referrals

Earning reward points, leaderboard climbing, and cash prize disbursements.

AI Study Hub & Campus Leadership

Past exam question banks, PDF handout tutors, and SUG faculty dues collection.

Zero Fees for Students

Free past questions, study rooms, and student marketplace profiles across all campuses.

Verified Matric Profiles

Every buyer and seller is verified with real institution matriculation numbers or school emails.

Fast Student Support

Friendly support reps located on Nigerian campuses, ready to resolve disputes and questions.

Low Data Consumption

Optimized for Nigerian telco networks (MTN, Airtel, Glo) with offline past question caching.